Designed for Ottawa Community Housing residents, this here’s a list of OCH telephone numbers to help get you in touch with the right staff.
LIFE-THREATENING EMERGENCIES:
FIRE /MEDICAL / CRIME IN PROGESS
911
*Note* If possible, also contact OCH Community Safety Services to report the incident
OTTAWA COMMUNITY HOUSING COMMUNITY SAFETY SERVICES – 613-731-1182 Option 1
Use this telephone number for: Parking, disturbances, noise, tenant disputes, loitering, trespassing, community patrols, safety information, etc. (24 HOURS A DAY)
MAINTENANCE & PEST ISSUES – 613-731-1182 Option 2 (24 HOURS A DAY)
TENANCY MATTERS – 613-731-1182 Option 3
Use this telephone number for: Annual reviews, rent calculations, household changes, parking, to end your tenancy, payment arrangements, account balances, notice relating to non-payment
TENANT NEIGHBOUR RELATIONS– 613-731-1182 Option 4
STAFF DIRECTORY – 613-731-1182 Option 6
OCH Integrity Hot Line / OCH Integrity Portal: 613-691-5433
www.integrity-integrite.och-lco.ca
Provides a convenient and confidential way for members of the public and its employees to report suspected cases of fraud, waste and misuse of assets
OTTAWA POLICE SERVICES – 613-236-1222
Other Emergencies (non-life threatening), crime not in progress, Community Police Centres, child print, neighbourhood watch, etc.
CRIME STOPPERS: 1-800-222-8477
Provide anonymous information on a crime you have witnessed and potentially receive an award
Customer service line for Ottawa City Services including by-law services:
www.ottawa.ca
311
Information and referrals on community, social, health and government services:
www.211ontario.ca
211
OC TRANSPO – 613-741-2478
Transit Law Service Criminal behaviour, damage, loitering, or smoking on or in relation to OC Transpo properties
