On February 19th, the motion on reliable GPS and user friendly app systems passed at Transit Commission. I would like to thank Councillor Fleury who also worked on a related motion. After discussions with Councillor Fleury and a meeting with General Manager of Transportation Services John Manconi, an amended version of my motion passed on February 19th.
WHEREAS transit users are frustrated that bus service has been uneven with missing buses and late bus service.
WHEREAS transit riders are also frustrated by the inaccuracy of up to date schedule information available to them
WHEREAS transit riders, in some cases, need to know if one route is not coming so they can make alternate plans to get to their destinations.
WHEREAS bus reliability is the top priority however if a bus is delayed or missing then transit riders has the right to know this information as quickly and accurately as possible.
WHEREAS accuracy of data is relevant to enable OC Transpo, Customers and Councillors to monitor and identify chronic cancellations and/or delays on certain routes, on certain days, at certain times;
WHEREAS modern data is dynamic, real time and comprised of many variables that require more understanding and investigation then a simple OC Transpo summary can provide; and
WHEREAS these tools include all data points for real-time use of on-time cancellations and delays of bus service including closest bus stop location, direction, GPS point, time until next bus;
THEREFORE BE IT RESOLVED that in 2020 OC Transpo prioritize bringing forward a reliable GPS and user friendly app systems on all buses to give accurate information on bus location and cancellations to transit users.