Potholes
Many of you are noticing the abundance of potholes on your streets. It’s that time of the year for freeze/thaw cycles can result in more potholes.
We encourage you, if you see a pothole to report a pothole, residents can create a service request online. This will streamline the process to have it investigated by crews and filled.
The Roads and Parking Services team has begun pothole repairs across the city. Crews were deployed this week, and they will continue to work over the weekend and into next week. A more wholesome update will be provided to you next week on the planned activities and their response to pothole filling.
Catch Basins
Regardless of the time of year, residents can help keep catch basins clear and the water flowing. It is normal for water to pool around a catch basin in wet weather. Roads are designed to drain based on storm sewer capacity. Water pooling around a catch basin during wet weather is normal and part of how roads are designed to drain based on sewer capacity.
You can create a service request to report:
Blocked catch basin or maintenance hole
Blocked catch basin or maintenance hole on roadway
Damaged or missing catch basin or maintenance hole
Sunken or raised catch basin or maintenance hole
Can’t find your nearest catch basin? Use the interactive map.
Ditches
Ditch maintenance is a shared responsibility between property owners and the City. Depending on the location of the ditch, these responsibilities vary. Below summarizes maintenance responsibilities.
Urban/suburban/rural subdivisions
Property owner:
- Routine maintenance and flushing of culvert
- Removal of debris
- Removal of root infiltration caused by a private tree
- Maintain boulevard, including cutting grass, weeds, and alike
- Replacement of deteriorated or damaged culverts
City:
- Re-establish the grade and slope to the original design to maintain positive drainage, as part of a larger maintenance program
- For identified culverts in the larger maintenance program, flush to remove silt and sand.
Rural (not part of subdivision)
Property owner:
- Routine maintenance and flushing of culvert
- Replacement of deteriorated or damaged culverts
City:
- Removal of debris
- Re-establish the grade and slope to its original design to maintain positive drainage, as part of a larger maintenance program
- Flush culverts to remove silt and sand, as part of a larger maintenance program
- Cut grass and weeds twice a year (spring and late summer)
- Related items
For inquiries regarding Driveways and culvert crossings please view the Driveways web page.
