Ottawa Public Health and the City of Ottawa are committed to sharing the most up-to-date information about recovery from the severe storms this weekend.
For updates, including support for residents in need, protecting yourself from carbon monoxide exposure, fires, and injuries please visit the Storm Recovery web page.
For information about food safety after a power outage, please see:
Food safety during a power failure
For mental health supports, and responding to stressful events, please see:
Responding to Stressful Events
For information about private well water safety after an emergency, please visit:
Be Well Aware – Ensure your well water is safe during and after emergencies
For Emergency Centres, please visit:
City opens Emergency Reception Centres for residents affected by the storm
Emergency Reception Centres for residents affected by the storm
The City has opened several Emergency Reception Centres where residents can access power and services. The centres are open until 10 pm on Sunday, May 22. They will reopen Monday, May 23, from 10 am until 10 pm on Tuesday, May 24. Locations and hours are subject to change based on community needs.
Visit this page for list of facilities and more information on supports available for residents in need.
Visit the Storm Recovery webpage for the full list of facilities and more information on other supports available for residents in need.
IMPORTANT SAFETY NOTES
- Keep generators 20 feet away from homes.
- A full upright or chest freezer will keep food frozen for up to 48 hrs during a power failure and a half-full freezer will keep the food frozen for about 24 hrs.
- During a power failure, the refrigerator will keep food cool for 4 to 6 hours, depending on the kitchen temperature and the original temperature of the refrigerator.
- The Distress Centre answers calls 24 hours a day, seven days a week, with crisis line specialists providing confidential support. Callers can reach the Centre at 613-238-3311.
For general questions, please call 3-1-1 to reach the City of Ottawa.
For health-related questions, you can reach our Ottawa Public Health Information Centre at 613-580-6744.