Service animals are welcome on board all OC Transpo vehicles.
Customers can identify their service animals with any of the following:
- A vest, harness, or other visual indicator that clearly identifies the animal as a service animal
- A letter from a regulated health professional confirming they require the animal for reasons relating to a disability Other forms of identification, such as a guide dog identification card from the Ontario Ministry of the Attorney-General or identification from a registered service animal training school
As of December 2021, Service Animal Cards are no longer required or being issued by OC Transpo for the identification of service animals. This change simplifies requirements for its customers, and better aligns OC Transpo with transit agencies across the province and the Accessibility for Ontarians with Disabilities Act, 2005.
Customers who already carry Service Animal Cards can continue to use them until they expire or use the other forms of identification listed above.
For more information about service animals on OC Transpo, please visit the OC Transpo website.