Residents who have concerns about seasonal water pooling can take some simple steps around their home to ensure water is flowing away from their house. These tips include:
- Clearing catch basins near your home;
- Ensuring eaves-troughs are clear and pointing away from your house; and
- Make sure your sump pump is working,
Additional tips can be found
here.
As in the past, the city has sandbags
available at select yards for those who require them. While the sand and sacs are provided, residents are responsible for filling and transporting their own sandbags.
Report issues with catch basins on the road
It’s normal for water to pool around a catch basin in wet weather. Roads are designed to drain based on the sewer capacity. Please call 3-1-1 if the catch basin issue is related to a missing catch basin (drain cover).
You may create a service request to advise the City of a catch basin (drain cover) that is:
- Blocked (causing flooding on the road)
- Sunken or raised
- Broken
For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400. All other Service Requests will be triaged and addressed as operations allow.
LINK:
Report issues with catch basins on the road
Catch Basin Locator Map
The City of Ottawa has over 100,000 catch basins to provide drainage to our roadways and greenspaces.
As a critical component of the city storm collection system, keeping catch basins clear of debris (leaves, ice, snow, etc.) is important. Find the location of your nearest catch basin using the interactive map and help keep our system operating effectively.
Disclaimer
The catch basins depicted in this interactive map are derived from existing and collected engineering drawings for the City of Ottawa’s Geographic Information System and are protected by copyright. The locations of this infrastructure information are approximate, and should not be used for construction purposes.
LINK:
Catch Basin Locator Map