Refer to the Ottawa Public Health site for the most up to date information about the Novel Coronavirus.
COVID-19 Assessment Centre
The closest COVID-19 Assessment Centre to Bay Ward at Brewer is open. The COVID-19 Assessment Centre is an out-of-hospital clinic where people will be assessed by a health-care provider and tested for COVID-19 if required. It is operated by The Ottawa Hospital (TOH) and CHEO, in partnership with Ottawa Public Health (OPH) and the City of Ottawa.
- You do NOT need to contact Ottawa Public Health before going to an assessment centre.
- Do NOT bring well children or other healthy members of the community (e.g. friends, neighbours, drivers) into the Assessment Centre.
COVID Care Clinic is open in West end.
Go to the COVID Care Clinic if:
- You have escalating symptoms of respiratory illness, including a fever or worsening cough and flu-like symptoms, and
- Are in need of medical attention
- Do not bring well children or other healthy members of the community (e.g. friends, neighbours, drivers) into the COVID Care Clinic.
Resources for First Nations, Inuit and Métis Community Members
Useful phone numbers
Please note that the current call volume is high
- Public Health Agency of Canada: 1-833-784-4397
- Tele-health Ontario: 1-866-797-0000
- Ottawa Public Health: 613-580-6744
- Distress Centre: 613-238-3311
- Municipal Services: 3-1-1 or 613-580-2400
- Emergency Consular Assistance: 613-996-8885 (call collect) or email: email@example.com
Be sure not to become a victim of telephone or online fraud. If you receive a call from “Service Canada” asking for your Social Insurance Number this is FAKE. Click here for advice on how to protect yourself.
How can you protect yourself and your family?
To reduce the spread of germs including the flu and the novel coronavirus (COVID-19) we recommend that you:
- Wash your hands often with soap and water for 20 seconds, or use a greater than 60% alcohol-based hand sanitizer
- Avoid touching your eyes, nose, and mouth unless you have just washed your hands
- Cover your cough and sneeze with a tissue or into your arm, not your hand
- Stay home if you are sick and don’t visit people in hospitals or long-term care centres
- Practice physical distancing – keep 2 metres apart. No handshaking no hugging.
- Open doors with your closed fist or hip – do not grasp the handle with your hand, unless there is no other way to open the door. Especially important on bathroom and commercial doors.
Take care of yourself: It’s OK to NOT be Ok. Please know that help is available, and we encourage you to reach out to Distress Centre of Ottawa to connect with someone at 613-238-3311.
What to do if you think you have been exposed to COVID-19
COVID-19 can cause very mild to severe illness consisting of fever, and/or cough, other upper respiratory tract infection symptoms and difficulty breathing (shortness of breath).
Do the on-line self-assessment to help determine how to seek further care.
If your symptoms are MILD:
If your symptoms are SEVERE:
- If you are in distress (e.g. significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre. Go to the nearest Emergency Department or call 911.
If you have any further questions about COVID-19 you can talk with your health care provider or call 613-580-6744 to speak to a public health nurse. NOTE THAT OPH IS CURRENTLY EXPERIENCING HIGH CALL VOLUME.
- Ottawa Public Health
- Twitter: https://twitter.com/ottawahealth
- Facebook: https://www.facebook.com/ottawahealth/
- Web: https://www.ottawapublichealth.ca/coronavirus
- Ontario Ministry of Health
- Twitter: https://twitter.com/ONThealth
- Facebook: https://www.facebook.com/ONThealth/
- Web: https://www.ontario.ca/page/2019-novel-coronavirus-2019-ncov
- Health Canada / Public Health Agency of Canada
- Twitter: https://twitter.com/GovCanHealth
- Facebook: https://www.facebook.com/HealthyCdns/
- Web: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
On December 31, 2019, a cluster of cases of pneumonia in Wuhan, China (Hubei province) was reported to the World Health Organization and the cause has been confirmed as a new coronavirus that has not previously been identified in humans. The current situation is evolving. More information is expected to emerge in the coming days and weeks. New information is becoming available daily and a clearer picture is being formed as this information is analyzed by provincial, national and international health agencies.
The Public Health Agency of Canada (PHAC) is working with international partners, including the World Health Organization (WHO), to actively monitor the outbreak originating in Wuhan, China. Similarly, Ottawa Public Health (OPH) continues to monitor information on this viral outbreak and is following the guidance from provincial and federal health authorities.
It is still recommended to get your flu shot if you haven’t already as the flu virus is still circulating in the community.
Given that this situation is evolving, and more information is expected to emerge over the coming days, OPH is continuing to monitor the situation, and will provide updates as more information becomes available and/or is necessary.
For more information on this and other topics refer to Ottawa Public Health.