As of Monday, October 24, the following locations are now open from Monday to Friday, 8:30 am to 4:30 pm, and will remain open during lunch.
- Ben Franklin Place Client Service Centre, 101 Centrepointe Drive
- City Hall Client Service Centre, 110 Laurier Avenue West
- Kanata Client Service Centre, 580 Terry Fox Drive
- Orléans Client Service Centre, 255 Centrum Boulevard
The following rural locations are open one day a week, from 8:30 am to 4 pm.
- Tuesdays: Metcalfe Client Service Centre, 8243 Victoria Street
- Wednesdays: West Carleton Client Service Centre, 5670 Carp Road
- Thursdays: North Gower Client Service Centre, 2155 Roger Stevens Drive
As well, in addition to offering marriage ceremonies every weekday at City Hall, we now offer marriage ceremonies in Orléans on Fridays.
Residents can schedule an appointment for all services on ottawa.ca/csc. Walk-ins will be accepted between 8:30 am and 4 pm but priority will be given to scheduled appointments.
Residents can continue to access many services online or by phone by calling 3-1-1 and selecting option 5, after selecting their preferred language. For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service.
