It’s that time again. Looking for Outdoor Rink Operators and Volunteers

Michel Heights / Marlene Catterall Outdoor Rink

Maintenance and Supervision Boarded Rink and Puddle surface

• $2946 Maintenance
• $2946 Supervision

Rink Operator must own a 12hp snowblower for snow removal and be prepared to pay for snow removal by a private contractor for heavy snow falls if unable to clear snow with a snow blower.

Purchase shovels for use on the rink by maintenance crew and general public.

THE SERVICE PROVIDER AGREES TO:

1.      BASE ICE

1. Encourage one person from the Service Provider involved in the rink operation attends Operation and Maintenance training scheduled by the City. 
   
   
2. Commence base ice when directed by the City (on or around December 15^th, weather permitting).

3. Establish base ice by packing a slush base of a minimum of 15 to 25 centimetres (6 to 10 inches) during base ice period, if possible.

4. Establish rink surface(s) that meet the minimum size requirements.
5. Rink with Puddle: One ice surface has a minimum of 9,000 square feet, and a second ice surface has a minimum of 1,600 square feet

5. Establish an ice surface adequate for skating within 7 days of being directed by the City (on or around December 22^nd annually, weather permitting) and maintain surface until February 28^th annually (weather permitting). The Service Provider at its sole discretion may choose to extend their rink season past the mutually agreed date of February 28^th, in which case the Service Provider must advise the City of their intent to so extend the season prior to February 28, to obtain approval from the City based on confirmation of insurance.”

6. Consult and seek approval from their City staff contact prior to expand the size or change the location of the ice surface within the park.

7. Open the rink site for public use by the official opening date established by the City’s Seasonal Recreation Unitaccording to the weather conditions with allowance given for the amount oftime required to establish base ice.  The Service Provider acknowledges that delay without justification may result in a contribution reduction.

• ICE MAINTENANCE
• Purchase, maintain, replace and store snow shovels and scrapers necessary for adequate maintenance of the outdoor rink.

• Maintain the minimum standard of ice maintenance on all ice surfaces, which includes daily scraping prior to or after operating hours, and a minimum flooding requirement of four (4) times per week outside operating hours on four (4) different days (weather permitting).

• Remove all snow associated with rink maintenance, including rink access routes and emergency routes, within the reasonable timeframe after the major snowfall. Complete snow removal procedures within 12 hours after a minor snowfall, and 24 hours after a major snowfall as determined by the City Seasonal Recreation Unit. 

• Ensure that the ice surfaces are in a safe and usable condition during minor snowfalls (i.e. less than 5 cm), and as soon as possible after major snowstorms (i.e. 5 cm or more).

• While performing ice maintenance duties, please be respectful of noise/lighting and the impact this will have on local rink neighbours.

• GENERAL MAINTENANCE (AS APPLICABLE)

1. If the Service Provider should engage an independent contractor to do snow removal, please contact City staff to obtain guidelines for snow removal contractors.
   
   
2. During operation of the facilities, ensure that the rink boards and building amenities are inspected daily and are in a safe condition for use by the public.

• Report any damages, incidents, accidents or graffiti to the City within 24 hours using the Incident Report form, as per Annex “A”.

• Ensure the storage of the snow blower at pre-approved City facilities meeting health and safety regulations for gas-powered equipment.

• Maintain any warming and storage facilities in a safe, clean and usable condition at all times for use by the public, and ensure they are left in the same condition at the end of the program.

Outdoor Rink Service Provider Supervision Responsibilities

THE SERVICE PROVIDER AGREES TO:

1. SUPERVISION

1. Provide onsite supervision and be responsible for the conduct of activities, enforcement of outdoor rink rules, and decision making at all times during operating hours of the facilities.

• Ensure that supervising rink attendants are a minimum of 14 years of age and trained in emergency procedures.

• Establish a plan to effect emergency calls to ‘911’ at their site and educate all rink attendants of the plan. 

• Allow access to identified City employees to the facilities for the purpose of inspection and evaluation of the operation.

• Comply with the City’s Smoke-Free-By-law which prohibits smoking in all City of Ottawa properties including all facilities operated by community partners under any agreement.

• Ensure the minimum days open to the public once base ice is established, generally between December 22 – February 28 (weather permitting), totalling not less than 20 hours per week, for 10 weeks, subject to City approval and that a bilingual schedule shall be posted in an obvious, accessible location on site.  The Service Provider at its sole discretion may choose to extend their rink season past the mutually agreed date of February 28^th, in which case the Service Provider must advise the City of their intent to so extend the season prior to February 28, to obtain approval from the City based on confirmation of insurance.

• Consult with and seek the approval of the City before instituting the sale of food/beverages at their site.

• Ensure accurate reporting of daily attendance figures and submit to the City via e-mail to the Seasonal Recreation Inbox (SeasonalRecreation@Ottawa.ca) on a bi-weekly basis. 

1. Provide to the City the name, date and time of special events such as winter carnivals by January 15.  Please consult with your assigned Program Coordinator at least two weeks in advance of your event to ensure adequate insurance based on planned activities and the need for any permits. 

• FIRST AID

Provide a First Aid kit, which meets the City of Ottawa requirements, to be kept on site at all times during operational hours of the rink season.  Please refer to your Outdoor Rink Manual for First Aid Kit requirements.  During regular supervised hours, it is strongly encouraged that the community rink attendant be trained in Emergency First Aid.

• PROGRAMMING, PERMITS AND PUBLIC INQUIRIES

1. Make the facilities available at no cost to all members of the public wishing to make proper use of them. Exclusive use at specific times for events and/or other organized activities must be allocated by the rink operator free of charge, as per the City of Ottawa outdoor rink permit guidelines.

• Ensure that any and all publicity and promotional material, regardless of format (i.e. print, audio, video, electronic), related to the funded service, and at public events staged with the assistance of City funding and/or in kind supports, acknowledges both the service provider organization and the City.