The City is reminding residents that Ottawa is still in a state of emergency. While water levels have receded slightly, it may be weeks before some residents are able to start the recovery process. The City appreciates your patience while many communities continue to be affected by floodwater.
Leave electrical work to professionals
If your power has been disconnected, contact an Electrical Safety Authority (ESA) Inspector. Each home will have to be assessed before being reconnected by Hydro One. Homes that have experienced more serious flooding will have to hire a licensed electrical contractor. Residents should hire only a licensed electrician and avoid door-to-door salespeople. Hydro One and the ESA are responsible for restoring power and have more information about how to reconnect your home including a list of licensed electrical contractors in your area.
Leave sandbags and sandbag walls intact
You should not remove sandbags around your home as water levels continue to remain high. Keep checking ottawa.ca, the City of Ottawa’s social media pages, or contact 3-1-1 for the most updated information.
Stay off the berm in Britannia
People are advised to stay off the Britannia Berm as it is dangerous to be there under these conditions and most of the berm is on private property. Residents who do not need to be in flooded areas and who are not volunteering are asked to avoid these areas as flood mitigation efforts continue.
Access the help you need
The City currently has one Community Support Centre open to provide on-location support to residents affected by flooding. The West Carleton-March Community Support Centre at 262 Len Purcell Lane is open 24 hours and will remain open for as long as needed. Volunteers are invited to take a well-deserved break over the weekend. The City will send out a call for volunteers when they are needed again.