On January 14, 2021, the Ontario Energy Board (OEB) changed the eligibility criteria to make CEAP for residential and small business customers more easily accessible.
Customers, who have already submitted an application but did not qualify, will be re-evaluated by Hydro Ottawa using the new eligibility criteria.
There is no need to submit another application.
Application forms are being updated to reflect the new eligibility requirements announced by the Ontario Energy Board (OEB), and will be available on January 29, 2020.
Governmental funding is limited and submitting a new application does not guarantee that Hydro Ottawa will still have CEAP/CEAP-SB funding remaining. Once the provincial program funds are depleted, the programs will close.
For more information, visit: hydroottawa.com/ceap