The City of Ottawa would like to remind residents of the following schedule changes and City service impacts on Good Friday, March 29 and Easter Monday, April 1.
Client Service Centres
- The City’s 3-1-1 Contact Centre will be open for urgent matters only. Please visit ottawa.ca/311 for more information.
- All services at Ottawa City Hall (110 Laurier Avenue West), Ben Franklin Place (101 Centrepointe Drive), Kanata (580 Terry Fox Drive), Orléans (255 Centrum Boulevard) and the City’s Provincial Offences Court (100 Constellation Drive) will be closed.
- The Business Licensing Centre at 735 Industrial Avenue will be closed.
- The City of Ottawa Spay and Neuter Clinic at 26 Concourse Gate will be closed.
- The Central Archives at James K. Bartleman Centre will be closed from Friday, March 29 to Monday, April 1.
Green bin, recycling and garbage collection
- There will be no curbside green bin, recycling, garbage or bulky item collection on Friday, March 29 and Monday, April 1. Friday’s pick up will take place on Saturday, March 30. Monday’s pick up will take place on Tuesday, April 2. All other collection will be delayed by one day for the remainder of the week.
- Residents can sign up to receive collection reminders and service alerts by email or phone call at ottawa.ca/CollectionCalendar.
- Multi-residential garbage containers will be collected on the regular scheduled day. There will be no multi-residential recycling container, green bin or bulky items collection on Friday, March 29 and Monday, April 1. Friday’s pickup will take place on Saturday, March 30. Monday’s pick up will take place on Tuesday, April 2. Collections of multi-residential recycling containers, bulky items and green bins will be delayed by one day for the remainder of the week.
- The Trail Waste Facility will be open on Friday, March 29 and Monday, April 1 from 9 am to 5 pm.
Parking
- All City parking regulations apply.
Transit Services
- OC Transpo bus service and O-Train Line 1 will run on a Sunday schedule on Friday, March 29 and on a reduced weekday schedule on Monday, April 1.
- On-demand service in Blackburn Hamlet will be available on Friday, March 29 and Sunday, March 31 in place of Route 28. Customers can book same-day or next-day trips between 9 am and 6:30 pm with OC Transpo On-Demand.
- Rural Shopper Route 305 will not run on Friday, March 29.
- Use the Travel Planner or Transit, the recommended app for OC Transpo customers, to plan your trip.
- During Easter weekend and on every Saturday, Sunday and statutory holiday, take advantage of the 2-for-1 DayPass, where two customers, 13 years of age or older, can ride all day for $11.75. Purchase the 2-for-1 DayPass at any ticket machine or from your bus operator. Kids 12 and under can ride for free every day on OC Transpo buses, the O-Train and Para Transpo.
- The Rideau Centre OC Transpo Customer Service Centre will be closed on Friday March 29 and Sunday March 31. It will be open on Saturday March 30 from 9:30 am to 9 pm.
- The OC Transpo Lost and Found (Heartwood House) will be closed on Friday March 29 and Monday, April 1. Customers can call 613-560-5000 to report or retrieve a lost item.
- Para Transpo:
- Regular bookings or recurring trips are automatically cancelled on Friday, March 29 and Monday, April 1. Customers can book trips for Easter weekend starting one week ahead by calling 613-560-5000 or using My Para Transpo.
- Para Transpo customers can also text 57272 to connect with customer service representatives from 6 am to 12:30 am for cancellations or information. Standard texting rates apply.
- The reservations line will be open from 7 am to 5 pm.
- The trip cancellation line will be open from 6 am to 12:30 am.
- The Taxi Coupon line will remain open.
- For more information on Easter weekend service, visit octranspo.com or call (613) 560-5000. You can also connect with OC Transpo through Facebook, X (formerly Twitter) and Instagram.
Recreation and cultural services
- Some indoor pools, arenas, and recreation and fitness centres will be open or operating on a modified schedule. Please check ottawa.ca for details. Some regular public swims may be cancelled on short notice due to a shortage of lifeguards. It is recommended you confirm by checking with the facility before leaving home.
- All City-operated museums and Shenkman Arts Centre will be closed on Friday, March 29 and Monday, April 1.
- Meridian Theatres @ Centrepointe will open at 5:30 pm on Friday, March 29 for a show and will be closed on Monday, April 1.
- Nepean Creative Arts Centre and Nepean Visual Arts Centre will be closed from Friday, March 29 through to Monday, April 1. Arts Court will be closed on Monday, April 1.
- The City of Ottawa Archives will be closed from Friday, March 29 to Monday, April 1.
Ottawa Public Health
- The Site program office and supervised consumption services at 179 Clarence Street will be closed. The Site mobile van will operate from 5 am to 11:30 pm.
- Visit the ParentingInOttawa web page for vaccination clinic hours and availability.
- The Sexual Health Clinic and satellite clinics will be closed.
- Dental clinics will be closed.
- The Parenting-In-Ottawa drop-ins will be closed on Friday, March 29 and Monday, April 1. They are open on Saturday, March 30 and Sunday, March 31.
- Visit the COVID-19 Vaccine page for vaccination clinic hours and availability.
- Connect with a registered nurse from Health811 for free, secure, and confidential health advice. Service is available in English and French, with translation support also offered in other languages.
- Our immunization program telephone line will be closed. You can update your child’s immunization record using either the CANImmunize App or the Immunization Connect Ontario (ICON) Tool. For more information visit our Updating and Retrieving Immunizations web page.
Employment and Social Services
- All four Employment and Social Services offices will be closed on Friday, March 29 and Monday, April 1:
- 370 Catherine Street
- 2339 Ogilvie Road
- 100 Constellation Drive
- 2020 Walkley Road
Municipal child care services
- All municipal child care centres will be closed on Friday, March 29 and Monday, April 1.
Ottawa Public Library
- All Ottawa Public Library branches will be closed on Friday, March 29 and Monday, April 1. Digital content, services and program listings are available through the Ottawa Public Library website. Virtual programs are available on OPL’s YouTube channel. Regular hours resume on Tuesday, April 2.
