I would like to take a moment to sincerely thank residents for their continued patience and understanding as we navigate many ongoing and often stressful issues, including construction projects, traffic concerns, and other challenges affecting our community. Your thoughtful communication and cooperation mean a great deal to my team and helps us work more effectively on your behalf.
My office staff are committed to assisting residents as best as they can, addressing the many requests and emails we receive daily. We understand that these matters are important to you, and we strive to provide timely and helpful responses.
We would like to remind everyone that front-line workers, including my office staff, deserve to be treated with respect- respectful dialogue is essential for effective communication and resolving concerns.
While we are fortunate that the vast majority of residents are courteous and considerate in their interactions, we will now include the following disclaimer in our email communications:
“Disclaimer: Our office maintains a strict policy of zero tolerance towards harassment of any kind and may not respond to emails that contain hostile, abusive, or offensive language. Additionally, please note that if the office has previously addressed your concerns or provided the requested information, we may not continue to respond to repeated inquiries on the same matter. Our office will contact you if there are any further updates on your inquiry. Thank you for your understanding and cooperation.”
I appreciate your understanding and cooperation in creating a positive and respectful environment for everyone. Thank you for your continued engagement and support.
