For information on how the City handles garbage and recycling visit Ottawa.ca. What do you do with leftover oil, grease or cooking fats? Instead of pouring them down the drain – which you should never do – put them into a milk carton, paper or wax cup or wrap in paper products and dispose of…
Since its launch in February, the Solid Waste Master Plan page on Engage Ottawa has been a steadily growing source of information. If you haven’t stopped by recently, it’s worth taking another look. You’ll find anything you may want to know about project timelines, reports and technical data, as well as FAQs and backgrounders on…
Ottawa – Residents who are deaf, hard of hearing or speech-impaired can now connect with a sign language interpreter to access real-time interpretation for telephone calls to the City. The City launched this new video relay service as part of International Day of Persons with Disabilities. Using Canada Video Relay Service, people with hearing or…
As the weather gets colder and energy bills increase, the United Way Energy Assistance Pilot is working hard to help residents of Ottawa learn about and apply to energy assistance programs (i.e. OESP, HAP, and LEAP). They’re also helping people connect with other community supports like employment services, food supports, Christmas supports, and activities for…
Ottawa has an excellent water supply. For more information about our drinking, refer to Ottawa.ca. COVID-19 status Ottawa’s tap water is safe. Our water purification plants effectively handle all viruses, including COVID-19, by chlorine disinfection and other physical and chemical processes. We are continuously analyzing and monitoring the water disinfection process.
September 22, 2020 The Human Needs Task Force (HNTF) continues to assess local needs during the COVID-19 emergency and enhance the City’s response, in collaboration with community partners, to support the most at-risk people in Ottawa. The Task Force and the Community and Social Services Department are working with community agencies on service resumption and…
The City has resumed more in-person counter services at the City Hall and Ben Franklin Place Client Service Centres and the Business Licensing Centre at 735 Industrial Avenue. As part of the City’s COVID-related safety protocols to support physical distancing, all counter services at City Hall and Ben Franklin Place are by appointment only. The…
Select OPL branches will begin offering additional in-person services starting Monday, August 17. New in-person services include browsing, use of public computers by appointment, and card registration. As of Monday, August 17, Carlingwood will be offering enhanced in-person services. Other branches will be offering enhanced in-person services. Hours for these branches can be found on…
Where to divert your electronic waste and other items Some residents have contacted my office inquiring about what to do with their electronic waste items. The City of Ottawa does not collect electronic waste (e-waste) as part of its curbside garbage collection. E-waste accounts for 3000 tonnes or about 300 garbage trucks full of refuse…