On Monday, conventional bus service has been adjusted across the network to reflect lower customer volumes, while maintaining space for safe physical distancing for the protection of customers and staff. Effective Monday, March 30, schedules have been adjusted on all conventional bus routes. Please note the following key points: Service continues to be provided to…
O-Train Line 2 detour On Sunday, May 3, O-Train Line 2 will temporarily close to allow for construction of the Stage 2 O-Train expansion. During the closure, buses will replace train service and will run along the entire line, stopping at all stations, as well as South Keys, Walkley and Heron stations and Preston/Gladstone. Buses…
Memo from the General Manager, Transportation Services Department – March 24, 2020 All levels of government and public health authorities are issuing a strong message for all Canadians to practice social distancing to slow the spread of COVID-19 in our communities. To date, OC Transpo has maintained normal levels of O-Train, bus, and Para Transpo…
Rear door boarding Starting March 16th, OC Transpo is immediately implementing rear door boarding on all conventional buses. This has been instituted in other European Transit Agencies and is supported by the Union Leadership and Management as a prudent mitigation measure. Customers with accessibility needs can continue to board at the front of the bus…
Starting on Friday, February 21, OC Transpo invites all Para Transpo customers to test the new reservation and cancellation web forms on octranspo.com. This is a temporary way to book and cancel Para Transpo trips online until the full suite of online services is made available later this year. The interim web forms will allow…
Ottawa – The City’s Transit Commission today received a 2020 Business Plan report that identifies 12 priority projects and initiatives that OC Transpo will focus on for the remainder of the year. The 12 projects align with Council’s priorities, the 2020 budget, customer feedback and directions received through the Transit Commission. They include: Customer Service…
On February 19th, the motion on reliable GPS and user friendly app systems passed at Transit Commission. I would like to thank Councillor Fleury who also worked on a related motion. After discussions with Councillor Fleury and a meeting with General Manager of Transportation Services John Manconi, an amended version of my motion passed on…
Departure times adjusted with GPS data One of the travel tools available to riders is the ability to text OC Transpo to get the next arrival time. For information on this and other travel tools refer to OCTranspo.com. Text to: 560560 Enter your 4-digit stop number as your Message, then send. If you’re not at…
Navigate to OC Transpo – Select Alerts For new users, select Sign up for alerts New users will need to activate their account. Log in and Select Email or SMS then select Alerts and Routes.
On December 18th, the Transit Commission received an update on both O-Train Line 1 and bus service. Councillor Kavanagh inquired about absenteeism and the reliability of the bus service. Mr. Manconi informed the commissioners that OC Transpo is in the process of hiring, training and deploying over 100 new bus drivers over the next 6…