OC Transpo’s new Customer service phone system directs customers to the information they need. With one easy-to-remember phone number, customers can access OC Transpo services through six self-serve options or be connected directly to a customer service representative. Main call options Para Transpo – booking, cancellation, account information and registration Schedule information and trip planning Park…
Each year, OC Transpo has the opportunity to improve a limited number of existing bus stops city-wide as part of their annual Bus Stop Improvement Program. Using the warrant evaluation modeling process, they have developed a list of the bus stops city-wide that most warrant shelters and/or improvements to the accessible bus stop landing pad.…
On Wednesday, June 24th, City Council approved a plan for OC Transpo to convert its bus fleet to zero-emission buses. The City will enter into a loan agreement with the Canada Infrastructure Bank and will seek funding from Infrastructure Canada to gradually convert the bus fleet in a way that is affordable under the City’s…
Ottawa – OC Transpo’s summer service will begin on Sunday, June 20 with service improvements, seasonal adjustments and COVID-19 service changes. OC Transpo is making COVID-19 service changes to balance connectivity and capacity with the needs of customers while ridership remains low. For full details, visit octranspo.com and use the Travel Planner to find out…
Summer service starts Sunday, June 20, 2021. Highlights No seasonal reductions on O-Train Line 1, current service levels will continue Increased or extended bus service New Route 110 operating between Barrhaven and Kanata Routes adjusted where parallel service is available Frequency adjustments Routes suspended due to the pandemic Service to summer destinations will return when possible Current and upcoming construction detours For more details…
Para Transpo has improved customer booking hours. Customers can now call at any time between 7:00 a.m. and 5:00 p.m. the day before their travel to book a trip on Para Transpo. There is no need for customers to call first thing in the morning and there is no longer a time reserved for only…
Since the beginning of February when we closed the sidewalk on the south side of Richmond west of 1190, we have had numerous inquiries about the potential of implementing a temporary bus stop on Richmond east of McEwen to assist resident with restricted mobility. I am happy to advise that after working with our colleagues…
Project description Link: Ottawa.ca Construction start: summer 2021 Construction completion: tentatively fall 2021 The City of Ottawa will be implementing transit priority measures along Carling Avenue between Lincoln Fields Station and Bayswater Avenue in both eastbound and westbound curb lanes. Designated shared bus/bike lanes will be implemented in select sections where three general purpose lanes…
The Transit Commission today approved a report outlining OC Transpo’s recommended transit service evaluation criteria if transit service cuts are required in the future. The report provides next steps if Council directs OC Transpo to make cuts to transit services and provides specific criteria that staff will use to assess all potential service cuts. The…
Ottawa – On Wednesady, March 31, the Transit Commission received a report entitled COVID-19 Service Adjustments Update, which provides an update on service adjustments that will be implemented by OC Transpo on June 20, 2021 to better match the connectivity and capacity of the transit system to the current travel needs in Ottawa. OC Transpo’s top…